Corporate Governance


Five Star Senior Living has long considered proper corporate governance to be important. Since we became a public company in 2002, a majority of our Board of Directors has been independent, and our Audit Committee, Compensation Committee and Nominating and Governance Committee have been comprised solely of independent directors.

We have a seven member Board of Directors, of which three are independent directors. The Board has four standing Committees: an Audit Committee, a Compensation Committee, a Nominating and Governance Committee and a Quality of Care Committee. The Board has also adopted Governance Guidelines and Committee Charters for each of its Committees.

The Board’s Audit Committee currently has a qualified Audit Committee "financial expert" as defined by Securities and Exchange Commission rules. We also have a Director of Internal Audit who reports directly to the Board’s Audit Committee.

If you wish to report your experience at one of our locations, please contact our Gold Star Customer Service Experience Team Line at 1-877-349-5349, or click here.

If you wish to report a complaint or concern specifically related to confidential health records or patient privacy (HIPAA), call 1-888-574-4722, or click here.

If you wish to report a complaint or concern regarding (i) Employment Related Concerns, (ii) Auditing, Accounting and Financial Reporting, or (iii) the Code of Business Conduct and Ethics, call 1-833-420-1738, or click here.

If you wish to communicate with our Directors, individually or as a group, write to the party for whom the communication is intended, c/o Secretary, Five Star Senior Living Inc., Two Newton Place, 255 Washington Street, Suite 300, Newton, Massachusetts 02458 or email

Code of Business Conduct and Ethics

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The Board of Directors approved updates to our Code of Business Conduct and Ethics on December 11, 2018, which included clarifications for covered persons pre-notifying the company of any political contributions as well as other administrative updates.